Kiểm tra với người bán [Solution Architect] ServiceNow Solution Architect

Mô tả công việc


About us
A subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 30,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies. Placing human resources as the cornerstone of its achievements, employee experience is our top priority in continually creating an innovative, open, and enjoyable work environment for every member.
In 2023, FPT Software officially made its mark on the global billion-dollar company list. This is evidence of the talent and efforts of multiple generations of employees at FPT Software.
Why not explore your potential and embark on a brilliant journey with us?
Job Brief
• We are seeking an experienced Solution Architect with a strong background indesigning and implementing systems on the ServiceNow platform. The idealcandidate will have extensive experience in leveraging ServiceNow to createscalable, efficient, and integrated solutions that meet business needs. This role involves working closely with stakeholders to gather requirements,designing technical solutions, and ensuring their successful implementationwithin the ServiceNow environment.
Responsibilities
• Collaborate with business stakeholders to understand and translate business requirements into scalable ServiceNow solutions.
• Design and architect comprehensive ServiceNow solutions, including custom applications, integrations, and configurations.
• Advise clients on appropriate pricing models for ServiceNow solutions, ensuring alignment with their budget and business objectives.
• Lead the technical implementation of ServiceNow projects, ensuring alignment with business objectives and industry best practices.
• Provide technical guidance and leadership to development teams throughout the project lifecycle.
• Work with cross-functional teams to ensure successful integration of ServiceNow with other enterprise systems.
• Ensure solutions are designed for high availability, scalability, and security within the ServiceNow platform.
• Stay updated on the latest ServiceNow capabilities and release updates to continuously improve the platform’s utilization.




Yêu cầu ứng viên


• Minimum of 8 years of experience in IT, with at least 3 years dedicated to designing and implementing solutions on the ServiceNow platform.
• Extensive experience with ServiceNow modules, including ITSM, ITOM, HRSD, and CSM.
• Proven ability to design and implement custom applications, workflows, and integrations on the ServiceNow platform.
• Strong understanding of ServiceNow’s architecture, capabilities, and best practices.
• Experience with ServiceNow integration using REST/SOAP APIs and data transformation using IntegrationHub.
• Experience with AI technologies such as machine learning, NLP, predictive analytics, and their integration into ServiceNow.
• Strong understanding at least 1 cloud services (AWS, Azure, GCP, Oracle,etc.), and best practices for deployment, system design, and cost management.
• ServiceNow certifications such as Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist are highly preferred.
Soft Skills:
• Strong communication and stakeholder management skills.
• Ability to translate complex technical concepts into business-friendly language.
• Excellent problem-solving and analytical skills.
• Leadership and team collaboration experience, particularly in an Agile environment.
• Ability to work in a fast-paced, dynamic environment with multiple priorities.
• Fluent English
Preferred Certifications:
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (CIS) in ITSM, ITOM, or other relevant areas.




Quyền lợi


• Attractive Salary Package based on your competence plus Annual Bonus
• Annual Summer Vacation support from 1 Million VND to 6 Million VND and up to 3 days off work.
• Salary review once a year according to Company Policy.
• Annual leave according to Labor Law and Company Policy.
• “FPT care” health insurance provided by In-Smart and is exclusive for FPT employees.
• Excellent cost-free learning opportunities: Udemy/ ELSA PRO accounts for every employee & Udacity accounts for Managers, English/Japanese/Korean classes, sponsorship for taking certification such as PMP, AWS, etc.
Special offer for senior level:
• Relocating package: Up to 100M (for senior candidates from Hanoi/HCM to Hue City).
• Relocation from Central (ĐN, Quy Nhon, Quang Tri...) to Hue 30-50M
• Loan support: 4% interest rate (1 – 2 Billion VND package).




Địa điểm làm việc


- Đà Nẵng: Tòa Nhà FPT Complex, Ðường Nam Kỳ Khởi Nghĩa, Phường Hoà Hải, Quận Ngũ Hành Sơn, TP.Ðà Nẵng, Ngũ Hành Sơn




Thời gian làm việc


Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)




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