Kiểm tra với người bán [Business Analyst (Phân tích nghiệp vụ)] Business Analyst (IT/Gaming Industry) - Junior Up

Mô tả công việc


We are looking for a proactive and detail-oriented Business Analyst to join our IT team. The ideal candidate will act as a bridge between business stakeholders and technical teams, helping to define, analyze, and deliver solutions that align with business goals. You will be responsible for gathering requirements, conducting analyses, and supporting the successful delivery of IT projects.
Key Responsibilities:
Data-Driven Business Insights:
- Work closely with data analysts to transform player data, game metrics, and financial reports into actionable insights that fuel business growth.
- Lead deep dives into game performance metrics (e.g., ARPU, LTV, retention rates) to identify key growth levers and areas for optimization.
Process Mapping & Improvement:
- Analyze existing business processes and workflows to identify areas for improvement and optimization.
- Create process maps, user stories, and use cases to provide clear documentation of current and future state processes.
Solution Design & Specification:
- Collaborate with technical teams to translate business requirements into functional specifications, user interface (UI) designs, and data models.
- Assist in the evaluation of potential IT solutions and provide recommendations based on business needs and technology alignment.
Project Support & Coordination:
- Work closely with project managers to ensure timely delivery of IT projects by tracking progress, managing risks, and coordinating communication among stakeholders.
- Facilitate User Acceptance Testing (UAT) by preparing test cases, coordinating testing efforts, and documenting results.
Stakeholder Communication:
- Act as the primary point of contact between business teams and IT, ensuring clear and effective communication throughout the project lifecycle.
- Prepare reports, presentations, and dashboards to provide stakeholders with regular updates on project progress and business impacts.
Change Management & Training:
- Support change management efforts by helping to plan and execute training programs for end users.
- Assist in creating user guides, training materials, and support documentation.




Yêu cầu ứng viên


Knowledge:
- Educational Background: Bachelor s degree in Information Technology, Business Administration, Computer Science, or a related field.
- Growth-Oriented Mindset: Proven experience in identifying, analyzing, and capitalizing on growth opportunities within the gaming or technology sector.
- Strong ability to balance short-term wins with long-term strategic planning to drive sustainable business growth.
- Knowledge of the Gaming Industry as a plus
Skill:
Technical Skills:
- Proficiency in business analysis tools such as Microsoft Visio, Lucidchart, or other process mapping software.
- Experience with project management software like JIRA, Confluence, or Trello.
- Familiarity with software development methodologies, including Agile and Waterfall.
Analytical Skills:
- Strong ability to analyze business problems, identify root causes, and recommend effective solutions.
- Competency in data analysis, with experience in tools like Excel, Power BI, or SQL being a plus.
- Ability to collaborate closely with data analysts to understand and leverage player data for business growth.
Communication & Documentation:
- Excellent written and verbal communication skills, with the ability to create clear, detailed documentation for both technical and non-technical audiences.
Interpersonal & Collaboration Skills:
- Proven ability to work effectively with cross-functional teams, including developers, testers, and business stakeholders.
- Strong negotiation and conflict resolution skills to manage stakeholder expectations and drive consensus.
Problem-Solving:
- Ability to think critically and strategically while maintaining attention to detail in fast-paced environments.
Time Management:
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Preferred Qualifications:
- Professional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, or similar.
- Experience in IT environments, including software development, system integration, or enterprise-level IT projects.
Attitude:
- Strong problem-solving abilities with a passion for diving deep into data and delivering actionable insights.
- Comfortable working in a collaborative and fast-paced environment.
- Ability to work in a customer-centric and team-oriented environment, detail-oriented
- Positive, proactive, and responsible in work
- Diligent, eager to learn, enthusiastic, with a strong growth mindset and a passion for self-development
- Careful and honest personality
- Commitment to long-term engagement with the company
- Quick adaptability to work, able to handle pressure
- Ability to work in a fast-paced environment.




Quyền lợi


INCOME
- Salary: Up to $1500
- Opportunities for professional development and growth.
- Receive 100% of fixed salary, salary increase according to company regulations
- Official employee lunch allowance: 1,000,000 VND/month
- Income based on results and work performance
DEVELOPMENT OPPORTUNITIES
- Expand and improve professional knowledge and skills
- Real-life experience at global projects
- Have a clear, personalized career development roadmap
WORKING ENVIRONMENT
- Experience a dynamic, professional international environment
- Enjoy 100% daily life care benefits
WELFARE POLICY
- The company pays all types of insurance according to the provisions of law (social insurance, health insurance, unemployment insurance, etc.)
- Free periodic general health check-ups at hospitals: Hong Ngoc, Thu Cuc, Vinmec.
- Wedding/filial piety benefits, holiday/New Year gifts and other benefits.
- New Year bonus, March 8, April 30 - May 1, Mid-Autumn Festival, mid-year, September 2, October 20, Christmas.
- Share achievements continuously, without limits based on performance.
- Working hours:
From Monday - Friday. Closed Saturday, Sunday
Morning: 8:30 - 12:00, Afternoon: 13:00 - 18:00, tea-break 15:00 - 15:30.




Địa điểm làm việc


- Hà Nội: Tầng 10 - The West Tower - 265 Cầu Giấy - Hà Nội, Cầu Giấy




Thời gian làm việc


Thứ 2 - Thứ 6 (từ 08:30 đến 18:00)




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